This Privacy Policy serves as a notice and describes information DEFY LABS LLC collects about you through this website, how we use and share that information and the privacy choices we offer. This Privacy Policy applies to information we collect when you access or use our website or when you otherwise interact with us.

LAST UPDATED: May 7, 2020


We may change this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated Privacy Policy and revising the “Last Updated” date above. We encourage you to review the Privacy Policy whenever you use our website to stay informed about our information practices and about ways you can help protect your privacy.


Your access to and use of this website are subject to certain terms and conditions, which are set forth in our Terms of Use.



We collect information you provide, such as when you sign up to receive our email newsletter, when you email us using our CONTACT form, or when book an appointment online. We may collect, but are not limited to collecting, the following information: your name, email address, mailing address, phone number, payment card numbers, issues we can help you with, reasons why you want more information, and basic history of services and treatments you have received.


We collect information about you when you use our website, including as follows:

Device Information. We collect device-specific information when you access our website, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device’s interaction with our website. We may also identify other software running on the device (but will not collect any content from such software) for anti-fraud and malware-prevention purposes.

Use Information. We collect information about how you use our website, including your access times, browser types and language, and Internet Protocol (“IP”) addresses.

Information Collected by Cookies and Web Beacons. We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files that are stored on your hard drive or in device memory by a website. Among other things, cookies retain your preferences and help evaluate and compile aggregated statistics about user activity. We may also collect information using web beacons. Web beacons are electronic images that may be used in our website or emails. We may use web beacons to deliver cookies, count visits, understand usage and effectiveness, and determine whether an email has been opened and acted upon.


We may allow third parties to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information, such as your IP addresses, identifiers associated with your mobile device or applications on the device, the browsers you use to visit our website, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by DEFY LABS LLC and other companies to analyze and track data, determine the popularity of certain content, and better understand your usage. This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.


We use information about you to provide, maintain and improve our website and to deliver the information and support any requests you may submit. We may use information we collect to send you news and information about our services. We may also use information about you to track and analyze trends and usage in connection with our website; to protect our rights or property; to investigate and prevent fraud or other illegal activities; and for any other purpose disclosed to you in connection with our website. We may use third-party service providers to process and store personal information in the United States and other countries.


We may share personal information about you as follows:

With third parties to provide, maintain, and improve our website and services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention and verification services);

In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture or dissolution of all or a portion of our business;

If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our website or services; and to protect us, our users or the public from harm or illegal activities.

We may also share aggregated, non-personally identifiable information with third parties.


Certain sections or functionalities on our website may permit you to share information on third party social media sites or platforms such as Facebook, Instagram, LinkedIn, Twitter, or other similar sites (collectively, “Social Media Sites”). DEFY LABS LLC does not own or control such Social Media Sites, and posting your information on Social Media Sites is subject to the third party’s privacy policy and other legal terms, which may not provide privacy protections with which you agree. DEFY LABS LLC is not responsible for any act or omission of any Social Media Site, nor are we responsible for the consequences of your choosing to share your information on Social Media Sites.


We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, DEFY LABS LLC cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.


Personal Information

You may request, update or correct information about yourself at any time by emailing


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our website may not function properly if you do so.


When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


DEFY LABS LLC does not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of the website or services are directed at persons under 13. If you are under 13 years of age, then please do not use the website or services. If DEFY LABS LLC learns that personally identifiable information of persons less than 13 years of age has been collected without verifiable parental consent, then DEFY LABS LLC will take the appropriate steps to delete this information. To make such a request, please contact us at


Please contact us with any questions or concerns regarding this policy.


Bethesda, MD 20814

 (301) 478-4370